Frequently Asked Questions

WebinarWaves webinars are priced individually, so you pay per session rather than a subscription. Each webinar’s cost is listed on our site (many live sessions are around $149), and there are no hidden fees.

All you need is a device (computer, tablet, or smartphone) with a stable internet connection and a modern web browser. No special software or installations are required to join our webinars.

Our webinars include interactive features to keep the audience engaged. Attendees can ask questions in real time (using a Q&A or chat feature) and participate in live polls or other activities led by the presenter.

WebinarWaves is designed to work smoothly with your existing tools. You can easily add our webinar events to your calendar with one click and receive email reminders. The platform runs in your web browser, so no complex software integration is needed on your end.

Yes, we utilise secure encryption and adhere to strict data protection practices to ensure your information remains safe. Your personal and payment details are handled securely, and we comply with relevant privacy regulations.

We love hearing from our community! If you have a topic you’re passionate about or a question you’d like answered, email us at . Your feedback helps us create the most relevant and valuable content. You can reach our support team by email (cs@webinarwaves.com) or phone for any assistance. We strive to respond quickly to questions or technical issues, and we’re here to help before, during, and after your webinar.

Yes, we offer custom or branded webinars for organisations. We can tailor a webinar to your specific topics and branding—just contact us with your requirements, and we’ll arrange a personalised session for your team.

Yes, our webinars are recorded, so you can watch them later. If you registered for a session, you’ll receive access to the replay after it ends. Many webinars also include supplementary materials like slides or transcripts for reference.

Our policy allows you to cancel a live webinar up to 72 hours before it starts for a refund (minus a small processing fee). We also offer free substitutions or a one-time transfer to another webinar of equal value if you can’t attend. Cancellations within 48 hours of the event (including no-shows) and on-demand webinar purchases are non-refundable.